Refund policy

All Kpcarbon steering wheel orders are final and can’t be cancelled once production has started. As most of our orders are custom made or with custom specs, there be a no cancellation and no return policy on orders. 

All orders that aren’t steering wheels have a 25-50% restocking fee ( Depending on size of item ) and buyer is responsible for shipping items back to our warehouse. All return orders must be approved by a Kpcarbon representative and must be in the same condition as first delivered. Otherwise all sales are final on orders. Return money will be processed once order is approved for return and item is collected by KPcarbon. 

In the case you receive a deflective product, contact us within 7 days after you received your order, so a replacement  order can be processed. If the damaged product needs to be returned, It's important to return the item in its original packaging and to package it properly to ensure safe transportation.

We will not take responsibility for any physical buyer misuse damage from improperly installing parts. Before installing or modifying your parts, we recommend a test-fitting period. Certificated body shops and mechanics should be used in the case any work is needed in the install. If any issues arise during installation, please contact us beforehand so that a team member can assist you. We appreciate your business and want to ensure that you're completely satisfied with your purchase.

Please make sure to check the package before you sign at delivery. If a package is damaged at transport, a claim will have to be filed with transport company. We do not accept responsibility of items if you choose to sign for a damaged product at time of delivery.